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Stand on both sides of escalator, MTR tells commuters

08 November 2024

 

People must stand on both sides of the escalator, and take the lift when carrying bulky items

The MTR Corporation today launched a campaign to encourage passengers to stand on both sides of its escalators to prevent any more accidents.

The MTR said it has recorded 430 escalator accidents in the first nine months of the year, most of which resulted from commuters walking on the escalators.

The railway firm said that in recent years, metro companies around the world have been encouraging people to stand on both sides of the escalator, but many still stick to the habit of standing only on the right of the escalator, leaving the left open for those in a hurry.

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Its long-standing advice for people not to walk on the escalators has largely fallen on deaf ears.

Of the 430 escalator accidents reported from January to September this year, around 60 percent were due to commuters not holding onto the handrail, walking on the escalators, losing balance after being bumped by others, or carrying large items.

From today, the MTR started broadcasting in all stations the importance of “holding the handrail and standing firm on both sides of the escalator.”

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Passengers carrying bulky bags or luggage are also advised to take the elevators and not  the escalators.

“Safety ambassadors” wearing red vests will be stationed at MTR stations for a month to remind passengers to pay attention to safety when using escalators.

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