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Immigration HQ, Kwun Tong HKID card replacement center to move to TKO

16 May 2024

 

The new Immigration headquarters at 61 Po Yap Rd., Tseung Kwan O will open on Jun 11

The Hong Kong Immigration Department headquarters will start providing services at its new location in Tseung Kwan O on Jun 11, and along with this, the Registration of Persons Office in Kwun Tong will move its identity card services to the same place.

However, the Registration of Persons – Hong Kong Office in Wan Chai will continue to provide services at its current address.

Immigration officers disclosed the new arrangements at a news conference today, May 16.

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All immigration services currently provided at the Wan Chai headquarters, including the processing and extension of employment visas, applications for permanent residency and other changes in status, will be made at the TKO offices from Jun 11.

In addition, ID card replacement services provided at its temporary office in Kwun Tong will be moved to the TKO headquarters.

The officers said residents who have applied to replace their ID cards on or before Jun 8 at the temporary office in Kwun Tong can still collect their cards there. However, they will have to go to the TKO office if they are picking up after this date.

The new Registration of Persons Office in TKO will cater to applicants seeking first registration of ID cards, replacement of ID cards due to defacement or loss, and amendment of registered particulars on ID cards.

The TKO office will also handle the replacement of new smart ID cards during extended service hours.

The Kwun Tong ID card replacement centre will also move to TKO

According to immigration, its TKO operations will also include the processing of HKSAR passports, visa-related identity cards and return-home certificates. All residents may also start booking appointments from May 27 for their travel document needs.

To further improve service delivery, the Immigration Department will increase the number of self-service stations for applying and collecting documents from passport applicants. The number of stations on Hong Kong Island will rise from two to six, and in the new TKO headquarters, there will be ten stations. Additional staff will be deployed to assist those unfamiliar with the machines.

Similarly, Hong Kong passport holders who previously opted to collect their passports at the Wan Chai Travel Documents (Issue) Unit of the current headquarters can do so only until Jun 8.

Collections scheduled from June 11th onwards will have to be made at the TKO headquarters or the Central Government Offices in Harbour Building, depending on the issuance date of their notice.

The new Immigration headquarters will move to 61 Po Yap Road, Tseung Kwan O Hong Kong. To get there, take the MTR to TKO station, and take exit B1, or from Tiu Keng Leng statio, take Exit A2.

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